Your privacy matters to us - here's how we keep your info safe
Last Updated: November 5, 2025
We're committed to protecting your personal information with industry-standard security measures.
Look, we get it - privacy policies can be a real snooze-fest. But honestly, this stuff's important, and we want you to know exactly what happens with your info when you stay with us or even just browse our site.
At Pyrethorn Chronos, we've been welcoming guests since day one, and trust is everything to us. This policy explains what personal data we collect, why we need it, and how we keep it locked down tight. We're based in Vancouver, Canada, so we follow all the Canadian privacy laws (PIPEDA, if you're into acronyms).
By using our website, making a booking, or visiting our property at 1288 Robson Street, you're agreeing to what's outlined here. If something doesn't sit right with you, reach out to us - we're happy to chat about it.
When you book a room or use our services, we'll need some basics:
When you're browsing our site, we pick up some technical stuff:
Sometimes we get info from travel agencies, booking platforms, or business partners who help arrange your stay. We might also verify details through public databases if needed for security purposes.
We're not sitting around reading your info for fun. Here's what we actually do with it:
Process your reservations, confirm bookings, arrange airport transfers, and make sure your room's ready when you arrive.
Handle transactions securely and send you receipts (nobody likes surprise charges).
Send booking confirmations, answer your questions, and reach out about your stay if needed.
Remember your preferences so we can make your next visit even better.
Send you special offers and updates (only if you've said it's cool - we hate spam too).
Keep our property safe, prevent fraud, and comply with legal requirements.
We're pretty protective of your data, but there are times when we need to share it with others:
We don't sell your personal information to random third parties. That's not our style, and honestly, it's just shady.
Yeah, we use cookies - not the chocolate chip kind, unfortunately. These are small files that help our website work better and remember stuff about your visit.
Most browsers let you control cookies through their settings. You can block them entirely, but heads up - some parts of our site won't work right if you do.
We also use analytics tools like Google Analytics to understand how people use our site. If you wanna opt out of that, Google's got a browser plugin for it.
We take security seriously. Here's what we do to keep your info safe:
That said, no system's perfect. While we do everything we can to protect your data, we can't guarantee 100% security. The internet's a wild place. If you notice anything sketchy with your account or booking, let us know immediately at reservations@pyrethornchronos.info.
We don't hoard your data forever. Here's our general approach:
Once we don't need your info anymore, we'll either delete it or anonymize it so it can't be traced back to you. If there's a legal reason we need to keep something longer, we will - but we'll only keep what's absolutely necessary.
Under Canadian privacy law, you've got some solid rights when it comes to your personal data:
You can ask to see what personal info we have about you.
If something's wrong or outdated, you can ask us to fix it.
Request that we delete your personal data (with some exceptions for legal requirements).
Unsubscribe from marketing emails anytime (there's always an unsubscribe link at the bottom).
Get a copy of your data in a format you can use elsewhere.
If you think we've messed up, you can file a complaint with the Privacy Commissioner of Canada.
To exercise any of these rights, just shoot us an email at reservations@pyrethornchronos.info or call us at (604) 555-8742. We'll get back to you within 30 days.
Our services are aimed at adults. We don't knowingly collect personal information from kids under 13 through our website.
If you're booking a room for your family and your kids will be staying with you, that's totally fine - we just need the info from a parent or guardian. We treat children's information with extra care and only collect what's necessary for the booking.
If we somehow end up with data from a child under 13 without parental consent, let us know and we'll delete it ASAP. Parents, if you think we've got info about your kid that shouldn't be there, contact us right away.
We might update this privacy policy from time to time - regulations change, our services evolve, you know how it goes. When we make changes, we'll update the "Last Updated" date at the top of this page.
If we make any major changes that affect how we handle your data, we'll let you know through email or a notice on our website. We won't just sneak changes in and hope you don't notice.
It's a good idea to check back here occasionally, especially if it's been a while since your last visit. Boring? Maybe. Important? Definitely.
Got questions about this privacy policy or how we handle your data? We're here to help - seriously, don't hesitate to reach out.